Top Questions

 

Why can't I find a customer service number?

Because there's none! Vlez online handles all customer service inquiries by email. This way we can trace all conversations and ensure each customer's concern is addressed properly. Do not freak out, we are a revolutionary company with superior customer services. Our highly trained team guarantees a happy customer service experience.  To contact customer service go to Contact Us fill out the phone and a customer service representative will contact you via email usually within 2 hours.

 

How do I contact Customer Service?

Go to Contact Us. Fill out the form and a customer service representative will contact you via email within 2 hours, please allow 24 hours. Customer Service representatives are available Monday - Friday 7AM-6PM EST

Email: vlezunderwear@gmail.com

 

Where do I mail my return?

8250 NW 27th ST SUITE 301 Doral, FL 33122

 

Is it safe to use your credit card at www.vlez.com?

Vlez protects your online order and registration information by using Secure Socket Layers (SSL) technology and extended validation (EV) SSL certificates, which offers the highest available levels of authentication across any SSL certificate type. SSL is encryption technology that's transmitted over the internet.