Policy

  • We are confident that you will fall in love with your undies, but if you are not completely satisfied return your item within 30 days of purchase 
  • Items must be unused and unwashed with original tags and labels to receive a full refund
  • You will need to pay for return shipping using the delivery service of your choice
  • Vlez will ship any exchange merchandise free of charge
  • Vlez will cover shipping cost for exchange faulty items
  • Please note that Vlez may refuse any return/exchange if it does not meet the return and exchange policy

 

How to Return and Exchange

Send the merchandise you would like to return/exchange to 8250 NW 27th ST SUITE 301 Doral, FL 33122. 


Refund

Upon receipt of the merchandise, a refund will be applied to the original form of payment.  Please allow 7-10 business days for the full processing of your return.